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Orange County Department of Housing and Community Services
 
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HOUSING & COMMUNITY SERVICES NAVIGATION
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Housing and Community Services
Payment Processing Polices
CLAIMS FOR REIMBURSEMENT
  1. All invoices should be mailed, or hand carried, directly to H & CD Accounting. Please do not send your invoice to your Project Leader, or put your Project Leader’s name on the outside of your envelope, as this will delay your payment. Mail your payments to:

    Housing and Community Development
    Attention: Accounting
    1770 N. Broadway
    Santa Ana, CA 92706-2680

  2. *** NEW *** Your claim for reimbursement and the supporting documentation you submit is optically scanned. After a few months, the paper copies are thrown out and only the optically scanned image is retained in the County’s computer system. Please comply with the following rules for scanning documents:

    1. Use only one staple, brad, or black clip per claim. The one staple, brad, or black clip must hold all the documents together. Two sheets in the middle of a claim cannot be stapled together.
    2. Any documents taped to a sheet of paper must be completely taped at the top and bottom so the edge does not catch when going through the scanner.
    3. All claims and supporting documentation must be on white paper. Colored paper does not scan well.
    4. The scanner does not scan the backside of sheets of paper. All documentation must be only on the frontside of a sheet of paper.

  3. The executed, Board of Supervisors approved contract is the authorization on all aspects of payment including the maximum amount to be paid, the payee, and the scope of services. Payments are made in strict accordance with contract terms.

  4. Contracts specify that you will be reimbursed for eligible project costs. You must first pay a cost before receiving reimbursement for it, and be able to substantiate your payment.

  5. Reimbursement is made for eligible costs incurred during the contract period. As long as the materials were acquired, or services provided, during the contract period, the payment can be made by you after the contract period.

  6. Funds are not paid for any costs incurred prior to the certification of environmental compliance.

  7. The total of all payments cannot exceed the amount of the contract.

  8. Only those eligible project expenses identified in the Subrecipient Scope of Services section of the contract will be reimbursed.

  9. Adequate documentation to substantiate your claim is described in the H & CD Policy on Documenting Subrecipient Costs. If you have trouble providing the required documentation, please call us, and we will try to work out some other reasonable alternative.

  10. A properly completed GPR form must accompany ALL requests for reimbursement. We will not make a payment without a GPR form.

  11. If your contract permits it, compensation for costs incurred during the life of the contract may be reallocated between existing line items in the budget.

  12. If your contract permits it, upon your written request and written approval by the Director, compensation may be reallocated to address any costs incurred for previously unbudgeted uses.

  13. If your contract requires your matching contribution to the funding of the project, you must submit documentation substantiating your match along with your request for reimbursement.

  14. Your request for reimbursement must be in the form of an invoice or demand letter stating the contract number, contract name, amount requested, and must have an original signature of an authorized signer for your organization. Your invoice must be addressed to the County of Orange or the Housing and Community Development Department.

  15. Invoices or demand letters must contain the following certification: "I certify under penalty of perjury that this claim is true and correct and that the requested payments have been made. I also certify that this claim agrees with our official payroll and financial records and that these amounts have not been, or will not be claimed from any other funding source."

  16. If the supporting documentation does not adequately substantiate your claim, you will be contacted by Accounting staff to explain the documentation or to submit additional documentation. If you do not provide requested documentation in a timely manner, your invoice will be reduced for the amount in question and you will be paid a lesser amount. A Debit Memo enclosed with your check will explain any reductions from the original amount requested.

  17. If you are contacted and requested to provide adequate supporting documentation, please do not assume your original documentation was lost and resubmit the same documents a second time. Such a request means there is a problem with your original documentation. Please contact us if you are unsure about what we are requesting.

  18. The H & CD Director, Manager, or Project Leader cannot authorize actions that conflict with contract requirements, or are not specifically allowed by the contract or Board of Supervisors action.

  19. If your contract contains a section titled Conditions Precedent to the Disbursement of Funds, all such requirements must be satisfied and possibly documented, before your claim is paid.

  20. As noted in your contract, funds must be available before your claim can be paid. If HUD has placed a hold on the release of funds for your project, your claim will not be paid until the hold is released.
 
POLICY FOR DOCUMENTING SUBRECIPIENT COSTS
  1. If you use a professional payroll service, salaries can be documented by submitting two copies of a payroll register. The payroll register should contain your organization’s name, the employee’s name, period worked, gross pay, deductions, and check number.

  2. If you do not use a professional payroll service, salaries can be documented by submitting two copies of a payroll worksheet showing employee’s name, period worked, gross pay, and deductions. You must also submit two copies of the front of the employee’s paycheck.

  3. Services and supplies can be documented by submitting two copies of a dated invoice from the vendor/contractor, or a dated receipt for the services or supplies. Receipts must contain a description of the services or supplies obtained. Receipts only containing the description "Merchandise" will not be reimbursed. You must also submit two copies of the front side of the check to the vendor/contractor documenting your payment.

  4. A handwritten note from your organization with a dollar amount written on it is not sufficient documentation.

  5. If anything about the submitted documentation is inappropriate, or makes us question its propriety, we will request clarification or additional documentation.

  6. Copies of receipts or invoices submitted, as supporting documentation must be dated to determine if the services or supplies were provided during the contract period. The receipt or invoice should include your name, project/job address, and what work or service was provided.

  7. Invoices from your suppliers, vendors, or subcontractors must be addressed to you, not a contractor working for you.

  8. You must submit a Check Summary Form for payment requests containing multiple checks issued to employees or vendors. This form is needed to ensure that we can quickly verify that you did not submit the same invoice or receipt for reimbursement in a previous request for payment and will speed up the processing of your claims and the claims of others.

  9. Copies of supporting documentation must be legible. If you cannot read a poor copy, we cannot either.

  10. You will not be reimbursed for an invoice that only shows "previous balance" as a description of the services provided. You must submit the original invoice containing a description of the goods or services acquired.

  11. A Board member or staff person for a non-profit can purchase something for the non-profit using their personal credit card. To be reimbursed, the non-profit must submit two copies of their reimbursement check to the Board member or staff person and two copies of the receipt detailing what was purchased on the credit card.
 
ACCOUNTING NAMES AND PHONE NUMBERS
Bill Castro, Accounting Manager, (714) 480-2848
Vivian Canton, Senior Accountant, (714) 480-2846
Grace Raya, Accounting Technician, (714) 480-2912
CDBG (KC)
HOME (KM)
ESG (KE)
Redevelopment (KD)
Shri Makhija, Accounting Technician, (714) 480-2914
Supportive Housing Program (KN)
Housing Supportive Services (KH)
General Fund (KG)

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